Refund Policy

Our intent is for each customer to be 100% satisfied with our services. Returns and refunds are limited to the following situations: 

 

1. Services received cannot be refunded

2. No refunds are given for gift card orders.

3. Gift card orders are not exchangeable.

 

Late Policy

Please call the spa as soon as possible if you are running late to your appointment. If you are running late you may still come in for your appointment, but the service may be shortened to accommodate the remainder of the time frame in which it was booked for.

 

Personal Property Liability

Please leave your valuables at your side, at home, or in your vehicle. Unfortunately, the spa cannot be responsible for any lost or stolen items. 

 

Children

Children are welcome so long as they are not disruptive.

 

Gift Certificate Purchases

Gift certificate purchases expire within 6 months of the purchase date. No cash value or refunds for gift certificate purchases. However, spa credit can be exchanged for equal valued service.